Valet Desk reads your deep PMS reports — Night Audit Queue, Labor Flash, Operating Statement, Forecast — and delivers a daily briefing that catches issues before they become problems.
Your PMS dashboard shows Occ%, ADR, and RevPAR. Any GM can see those. The real issues — rate overrides with no approval, comps without tickets, overtime on a slow night — live in the deep reports. And nobody's reading them.
Rate overrides, unauthorized comps, and posting errors are buried in a report most managers print and file. Valet Desk reads every line.
Overtime on a 40% occupancy night. A department running 20% over budget. You'd catch it immediately — if you saw it. Valet Desk makes sure you do.
F&B revenue at $0 for the third night in a row. Room revenue that doesn't match the ledger. Issues that compound until someone manually reconciles.
Group block booked with no meeting room reservation. Soft weekend with no rate adjustment. Pace data that shows what's coming — before it's too late to act.
No new software to learn. No dashboard to remember to check. Just a daily email that tells you what actually happened last night.
Your PMS automatically sends nightly reports. Add a forwarding rule to your Valet Desk address — takes 5 minutes.
Valet Desk parses every attachment — Flash, Labor, Night Audit Queue, Operating Statement, Forecast — and cross-references them.
By 6am, your daily briefing lands in your inbox. Red flags, audit catches, opportunities, and green flags — everything that matters.
One-click to ask your GM about a flag. One-click for a manager to escalate to you. Every finding is actionable, not just informational.
Every feature is designed around the gap between what your PMS shows you and what's actually happening on the ground.
Rate overrides, comps issued without tickets, posting errors, no-shows not charged, and cash variances — caught every night, surfaced every morning. With the room number, folio, and timestamp.
Overtime on low-occupancy nights. Departments running over budget. The correlation between payroll cost and room revenue — flagged before your weekly review meeting.
Soft weekends 10 days out with room to move rate. Group blocks without meeting room reservations. Pickup gaps vs. the same period last year. Opportunities before the window closes.
F&B revenue at $0 while the restaurant was open. Revenue that doesn't reconcile across reports. Discrepancies that normally take a month-end audit to catch.
One email covers all your properties, with each exception tied to a specific property code. Owner email is high-level strategy. Manager email is operational action items. Same data, different framing.
Every KPI shows exactly which report it came from — "Daily Flash · Mar 21" — so your GM can open the original in 10 seconds. No black-box analysis. Full audit trail.
No new software at the property level. If your PMS emails reports, Valet Desk can read them.
Priced per property. No setup fees. Cancel anytime. Early access pricing locked in for waitlist members.
We'll read your deep reports and send you a daily briefing at no cost during our beta. No credit card. No setup fee. Just forward your reports and wake up to answers.
No spam. Unsubscribe anytime. Free during beta.